The Admissions Clerk works as a member of the Admissions and Records Department and reports directly to the Dean of Admissions and Records. The Admissions Clerk is responsible for admission and general college information to students through personal visits, emails, letters, and phone conversations. Development of a high level of knowledge regarding South Plains College’s academic and technical offerings and the College’s services is essential.
This position requires a professional appearance and demeanor as well as strong communication and computer skills. High energy and a positive approach to working with students and colleagues is a must. The individual must be customer service oriented and must work well in a team context.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Greets and assists students with general college information.
- Assists students with admission process.
- Assists with student record keeping, scanning of records, registration, semester processes and graduation.
- Assists with incoming mail.
- Assists students with drop requests, withdrawals, and administrative drops.
- Assists with processing admission applications.
- Assists with posting of TSI Information.
- Assists with student demographic changes.
- Assists with student orientation.
- Assists with verification and updates of student data.
- Maintains the confidentiality of student and course records.
- Performs other duties and responsibilities as assigned by the Dean of Admissions and Records.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty with high level of accuracy and efficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- Associate's degree (A. A.) or equivalent from an accredited institution of higher education.
- Or Certificate of Proficiency in office occupations and at least one or more years related office experience and/or training.
- Excellent computer skills.
- Strong communication and interpersonal skills.
Be able to communicate and effectively present information in one-to-one situations with students, visitors, faculty and other employees of the organization. Possess excellent public speaking skills and ability to project a positive image for the college.
LANGUAGE, WRITING AND REPORTING SKILLS
Be able to read and comprehend simple and complex instructions, short correspondence, and memos. Also be able to write simple correspondence and reports. Ability to write well, employing accepted principles of business communications, is preferred.
Experience necessary in apply current computer technology and software applications to essential responsibilities, duties, and tasks. Knowledge and experience with working with computers and software in a Windows environment. Proficient in Microsoft Office is essential.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
Ability to apply common sense understanding to carry out detailed written or oral instructions. Be able to deal with problems involving a few concrete variables in standardized situations.
Be able to work with a wide variety of people and participate as a team member to accomplish multiple projects and goals. Also be able to meet and greet the public in a positive and productive way.
Be able to organize tasks and activities essential to performing the specific duties and responsibilities of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to reach with hands and arms. The employee is frequently required to talk and listen. The employee is required to stand; walk moderate distances; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a high traffic and multi-tasking functional department. This is also a busy working environment. Variances from regular working hours may be necessary to fulfill the responsibilities of the position.