SUMMARY:

Perform advising duties that are based on theories and knowledge of teaching, learning and human development, reflect developmental and demographic profiles of the student population, and respond to the needs of individuals, special populations, and communities.

Essential Duties and Responsibilities:

Provide academic advising via phone, text, email and in person meetings to clarify educational, career and life goals.

Provide career guidance by utilizing career assessment and related websites to aid in the development of a comprehensive degree plan, Educational Success Plan (ESP).

Register students for classes, explain financial aid status, assist with book order process, and any other additional help related to enrollment.

Assist with the front counter duties as needed, such as answer phones, and provide general information.

Explain tuition and fees payment options to students and parents.

Assist students with Texan ID Cards, technical program badges, and assign parking permits as needed.

Collect fees for drops, testing, and replacement of Texan ID cards.

Provide schedule and information on workforce and continuing education courses.

Evaluate and monitor student academic progress through the use of degree planning.

Research degree plans for transfer upon student request.

Work closely with veterans, in regard to degree planning, appropriate documentation, registration, and testing.

Assist students in the transition to a faculty advisor in the area of the declared major.

Contact students receiving early alerts warnings due to absences and other issues, through email and phone calls.

Supervise tutor center.

Assist with classes, as needed, for instructors that are absent for a period of time.

Visit with prospective students about steps for college acceptance.

Guide and assist students with completing the admissions application process.

Assist students in understanding admission holds and contact admissions office to lift holds, if proper documentation is provided.

Scan student documents in student records.

Contact offices of Deans of Arts and Sciences and Technical Programs, as needed, to review degree plans and verify student readiness for graduation.

Assist students with graduation application.

Provide information and register students for TSI, TEAS and Cosmetology entrance exams.

Administer TSI, TEAS, Cosmetology entrance exams and auto program certification exams.

Proctor distance education and special accommodation exams.

Provide assistance to students with starting financial process and helping students contact financial aid office as needed.

Schedule students appointments for Free Application for Financial Aid (FAFSA) filing with the LEARN, INC. advisor.

Assist students with completing submission of missing financial aid documentation through use of verification site.

Scan documents in financial aid files.

Explain types of financial aid and the disbursement of funds according to the amount of hours being taken.

Explain Satisfactory Academic Progress (SAP) to students and provide guidance on how to avoid warning or suspension status.

Assist students in developing an academic plan to improve academic and/or financial aid standing.

Engage in access and outreach activities to promote educational access.

Provide campus tours and coordinate special events for student groups.

Assist in new student orientation activities.

Coordinate information booths and transfer updates for the center by contacting academic transfer representatives from area universities.

Coordinate workshops for career and job placement, scholarships; and other topics.

Work collaboratively with campus colleagues to increase access, retention and commitment to student success in support of the South Plains College institutional mission.

Refer students to appropriate internal and external resources that foster student success.

Maintain current knowledge of the institution’s academic programs, technical programs, curriculum, and academic and student policies.

Work collaboratively with colleagues to implement and improve advising practices.

Maintain records in compliance with the College and the Family Educational Rights and Privacy Act (FERPA).

Actively participate in professional development opportunities and professional organizations, as well as college-wide and community committees, etc.

The above list of duties should not be construed as an exhaustive list. Other duties may be assigned. Note that on occasion, evening and weekend work may be required.

 SUPERVISORY RESPONSIBILITIES

Coordinate and supervise tutors in tutoring center.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

Bachelor’s degree required, Master’s degree preferred.

One year of professional experience, preferably in higher education.

Demonstrated ability to work on multiple projects in a fast paced environment independently as well as part of a team.

Experience with Microsoft Office Suite.

Understanding and support of community colleges.

A professional and positive attitude towards their work, the mission of the institution, and the goals of the college.

Adaptability, continuous learning, strong critical judgment, a commitment to diversity and teamwork, and providing quality services are some of the competencies required for success.

LANGUAGE SKILLS Ability to read, analyze, and interpret general business documents including invoices and monthly reports. Ability to write reports and business correspondence. Ability to maintain accurate and detailed records. Ability to effectively present information and respond to questions from groups of students, parents, faculty, staff and the general public.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to interpret and understand mathematical relationships.

REASONING ABILITY Ability to calculate figures and amounts and develop statistical information. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.