South
Plains College
Employee Survey
July 15, 2002
Yearly Differences by Question and Employee Group 1994-2002
| Survey Statement 1994 |
All
(n=297) |
Faculty
(n=164) |
Admn.
(n=21) |
Sup.
Staff
(n=40) |
PNF
(n=24) |
Stu
Svcs
(n=38) |
| Percentage of Responses |
100%
|
55%
|
7%
|
13%
|
8%
|
13%
|
| Constancy of Purpose |
4.3
|
4.3
|
4.5
|
4.1
|
4.3
|
4.3
|
| Student Focus |
4.2
|
4.2
|
4.3
|
4.2
|
4.3
|
4.3
|
| Employee Empowerment |
4.0
|
4.0
|
4.2
|
4.0
|
3.9
|
4.0
|
| Trust |
4.0
|
4.0
|
4.2
|
3.9
|
3.8
|
3.9
|
| Cooperation and Teamwork |
4.0
|
3.9
|
4.5
|
3.8
|
3.8
|
4.2
|
| Internal Customer Focus |
3.8
|
3.8
|
4.0
|
3.6
|
3.7
|
3.9
|
| Rewards and Recognition |
3.6
|
3.5
|
3.7
|
3.5
|
3.6
|
3.9
|
| Communication |
3.5
|
3.5
|
3.9
|
3.2
|
3.3
|
3.5
|
| Survey Statement 1996 |
All
(n=337) |
Faculty
(n=158) |
Admn.
(n=19) |
Sup.
Staff
(n=69) |
PNF
(n=35) |
Stu
Svcs
(n=24) |
| Percentage of Responses |
100%
|
47%
|
6%
|
20%
|
10%
|
7%
|
| Constancy of Purpose |
4.3
|
4.4
|
4.6
|
4.1
|
4.2
|
4.5
|
| Student Focus |
4.2
|
4.3
|
4.4
|
4.2
|
4.2
|
4.3
|
| Employee Empowerment |
4.0
|
4.1
|
4.2
|
3.8
|
3.8
|
4.3
|
| Trust |
4.0
|
4.1
|
4.1
|
3.7
|
3.8
|
4.3
|
| Cooperation and Teamwork |
4.0
|
4.0
|
4.5
|
3.8
|
3.8
|
4.5
|
| Internal Customer Focus |
3.8
|
3.9
|
4.1
|
3.7
|
3.6
|
4.1
|
| Rewards and Recognition |
3.3
|
3.2
|
3.3
|
3.3
|
3.5
|
3.5
|
| Communication |
3.5
|
3.6
|
3.8
|
3.1
|
3.5
|
3.7
|
| Survey Statement 1998 |
All
(n=249) |
Faculty
(n=138) |
Admn.
(n=11) |
Sup.
Staff
(n=44) |
PNF
(n=25) |
Stu
Svcs
(n=16) |
| Percentage of Responses |
100%
|
55%
|
4%
|
18%
|
10%
|
6%
|
| Constancy of Purpose |
4.3
|
4.2
|
4.6
|
4.3
|
4.3
|
4.5
|
| Student Focus |
4.3
|
4.3
|
4.3
|
4.2
|
4.3
|
4.3
|
| Employee Empowerment |
4.1
|
4.0
|
4.3
|
3.9
|
4.0
|
4.2
|
| Trust |
4.1
|
4.1
|
4.4
|
3.9
|
4.0
|
4.1
|
| Cooperation and Teamwork |
4.1
|
4.0
|
4.6
|
4.1
|
4.3
|
4.3
|
| Internal Customer Focus |
3.9
|
3.9
|
4.0
|
3.9
|
3.9
|
4.0
|
| Rewards and Recognition |
3.6
|
3.4
|
4.1
|
3.6
|
3.5
|
3.6
|
| Communication |
3.6
|
3.5
|
4.3
|
3.3
|
3.5
|
3.7
|
| Survey Statement 2000 |
All
(n=300) |
Faculty
(n=117) |
Admn.
(n=20) |
Classified
(n=65) |
PNF
(n=42) |
| Percentage of Responses |
100%
|
39%
|
7%
|
22%
|
14%
|
| Constancy of Purpose |
4.3
|
4.2
|
4.6
|
4.3
|
4.3
|
| Student Focus |
4.3
|
4.3
|
4.3
|
4.2
|
4.3
|
| Employee Empowerment |
4.1
|
4.0
|
4.3
|
3.9
|
4.0
|
| Trust |
4.1
|
4.1
|
4.4
|
3.9
|
4.0
|
| Cooperation and Teamwork |
4.1
|
4.0
|
4.6
|
4.1
|
4.3
|
| Internal Customer Focus |
3.9
|
3.9
|
4.0
|
3.9
|
3.9
|
| Rewards and Recognition |
3.8
|
3.5
|
4.2
|
3.9
|
3.8
|
| Communication |
3.6
|
3.5
|
4.3
|
3.3
|
3.5
|
| Survey Statement 2002 |
All
(n=373) |
Faculty
(n=188) |
Admn.
(n=24) |
Classified
(n=86) |
PNF
(n=52) |
| Percentage of Responses |
100%
|
50%
|
6%
|
23%
|
14%
|
| Constancy of Purpose |
4.4
|
4.4
|
4.4
|
4.3
|
4.5
|
| Student Focus |
4.3
|
4.2
|
4.3
|
4.2
|
4.3
|
| Employee Empowerment |
4.2
|
4.1
|
4.3
|
4.0
|
4.3
|
| Trust |
4.2
|
4.2
|
4.0
|
3.9
|
4.4
|
| Cooperation and Teamwork |
4.4
|
4.1
|
4.4
|
3.9
|
4.5
|
| Internal Customer Focus |
4.0
|
4.0
|
4.0
|
3.9
|
4.1
|
| Rewards and Recognition |
3.7
|
3.3
|
3.9
|
3.4
|
3.7
|
| Communication |
3.7
|
3.6
|
3.9
|
3.3
|
3.7
|