South
Plains College
Employee Survey
July 15, 2002
Internal
Customer Focus
Employee Survey Results
July 1, 2002
|
#
|
All
(n=373) |
Faculty
(n=188) |
Admn.
(n=24) |
Classified
(n=86) |
PNF
(n=52) |
|
|
8
|
Individuals within SPC that I interact with understand my needs and expectations. |
3.9
|
3.9
|
3.8
|
3.8
|
3.7
|
|
9
|
Individuals within SPC treat each other as internal customers who are entitled to quality services from each other. |
4.0
|
4.0
|
4.0
|
3.8
|
4.2
|
|
10
|
I understand the needs and expectations of the individuals with whom I interact. |
4.2
|
4.1
|
4.3
|
4.1
|
4.3
|
| Internal Customer Focus |
4.0
|
4.0
|
4.0
|
3.9
|
4.1
|