Frequently Asked Questions
Below are some frequently asked questions by South Plains College prospective and current students to our Advisors.
Advising Center Related
You will need to submit the "Student Initiated Drop Form" found through the Admissions and Records webpage.
If you have any questions regarding how this will affect you, please feel free to contact our office.
Yes! Our advisors are able to help you review your current processes and aid in new recommendations based on the way that you learn and process information.
Our Student Success Resources page also offers a number of printable resources for students to use.
No. All offices have walk-in availability. However, it is more beneficial for both you and the advisor to have an appointment time set aside so that you are both prepared for your visit and the questions you may have.
You can set up an appointment here.
Testing Center Related
This may be for TSI, ACT, PTA, or any of the other exams that our Testing Center offers. The Testing Center staff are the best contact persons to assist with any registration questions. The testing schedules and links for scheduling can be found on the Testing Center website.
You will need to submit a copy of your score report to the Admissions and Records Office. This report must have your name and birthdate.
Keep in mind that these scores only last for five years in order to apply the credit to your degree.
Testing Center information can be found here.
Admissions and Records Related
Login to “MySPC”, then click the blue icon titled “Texan Connect”. Your holds should be listed at the top of the page. Contact Admissions and Records if you have any questions regarding holds listed on your account.
On the main South Plains College website, you can apply under the Student Services tab on the Admissions and Records page.
After completing the TSI assessment, please email the score report to Admissions and Records or drop off at any SPC location.
After you have submitted an official college/university transcript to the Admissions and Records office, you will need to reach out to Sylvia Valdez to request possible transfer credit equivalency be reviewed.
To apply for Graduation, login to “MySPC”, then click the blue icon titled “Texan Connect”. Once you are in Texan Connect, select the "Graduation Overview" tab and fill out the required information for your major.
If your major is incorrect, please contact the Advising Center to change your major.
For questions regarding your application, commencement exercises, etc., please contact our Graduation Clerk, Robin Coler, at email@example.com or 806-716-2572.
Admissions and Records information can be found here.
Financial Aid Related
Login to “MySPC”, then click the blue icon titled “Texan Connect”. Once you are in Texan Connect, select the “Financial Aid” tab. The checklist on this page will allow you to accept your aid and provide additional information about your specific aid information.
Keep in mind that you may have to complete two steps. First, you will need to "Review and accept your Financial Aid Award Package". Second, you may need to "Review and sign your Financial Aid Offer Letter".
For further questions, email the Financial Aid office at firstname.lastname@example.org.
Yes, you can still receive aid. Your aid will be disbursed proportionate to the number of hours in which you are enrolled.
No. Financial aid is only available to students who are enrolled post-high school.
Please first visit the Financial Aid webpage to complete the Financial Aid Appeal Form.
If the Financial Aid Appeal Committee approves your appeal, then you will need to setup an appointment with an advisor to complete an Academic Plan to accompany your appeal.
You may have to pay back a portion of your financial aid award, depending on your specific situation that semester. Dropping classes will also affect your ability to receive future aid. Please visit the Financial Aid Office webpage to review SAP requirements.
Financial Aid Office information can be found here.
Business Office Related
Payment is due prior to the start of each semester. You must have payment in place to keep your classes by the payment deadline. Each semester’s payment deadline will be listed in the academic calendar.
The last day you can receive a full refund is typically the day prior to the first day of classes. The official date for each semester will be listed in the academic calendar.
You can select your direct deposit refund option in the "Student Bill/Refund Choice" tab within Texan Connect.
Business Office information can be found here.
Enrollment in Classes
The instructor/professor’s contact information will be listed within your course schedule. You can click on the individual course, and the instructor’s email will be listed. Or you can visit the Employee Directory to find their office number, email address, and phone number here.
Login to “MySPC”, then click the blue icon titled “Texan Connect”. Once you are in Texan Connect, select the “Student Registration/Planning” tab, then select “View my Progress.” Or you can visit the Online Catalog to view your degree plan.
The course location will be listed on your schedule in Texan Connect. You can review the campus maps here.
Online courses will be posted in Blackboard Learn. There is a quick link to Blackboard on the main home page, or in MySPC.
- Visit the following web page to schedule an appointment with a tutor: http://www.southplainscollege.edu/exploreprograms/artsandsciences/teacheredtutoring.php
- Or email Cody Thackerson at email@example.com or call 806-716-2538 to learn more about tutoring and how to access online tutoring at Tutor.com.
Follow the instructions on the following web page to obtain your student ID: http://www.southplainscollege.edu/campuslife/onetouch.php
The Housing Office holds all information regarding your dorm payment and placement. They can be reached through email or at 806-716-2379.
For meal plan information, students need to speak with Great Western Dining. They can be reached at 806-716-2395.
Office 365 provides online access to Microsoft Word, Microsoft Excel, Microsoft PowerPoint and 1TB of free online storage with Microsoft OneDrive.
You can use Office 365 online or install to your PC, Mac or mobile device.
To access Office 365, go to https://www.office.com and sign in with the following format: SPCusername@southplainscollege.edu and your MySPC password.